Washing care: While our sweaters are a great choice, because they are warm and durable, proper care should be always taken to protect your garment. We recommend all of our sweaters and wool garments are gently hand washed with a mild wool detergent, reshaped by hand and dried flat. If soaked for too long, the wool may shrink and become hard. Wash at a low temperature. The temperature given in our washing instructions is the highest possible wash temperature. Reduce the amount of detergent and follow the instructions on your detergent’s label. FAQ: Q1:Are your a trading company or manufacturer? A1:We are the direct manufacturer,and with more than 15 years experiences in these items(knitwear,sweater,beanie,knit scarves). Q2:How to get a sample? A2:Sample order is acceptable. Please contact with us and make sure what sample do you need, in general,It will take 7-15 days to finish your sample. Q3:What about the leading time? A3:In general, the leading time is about 15 to 35 days. But please confirm the exact delivery time with us as different products and different quantity will have different leading time. Q4:What value-added services Tonsun provide? A4:We provide Free private labels, Free design, 100%Inspection before Shipping